Frequently Asked Questions

Carolyn's Mobile Cat Grooming - Service Area.

**Q) How does in-home mobile cat grooming work?**

A) Well, we’re like the feline spa-on-wheels, but without the wheels part! We bring the spa experience right to your doorstep because we know cats aren’t the biggest fans of road trips, especially when they involve a suspicious-looking van. Instead of disrupting Kitty’s zen with a trip to the unknown, we work our magic right in their own territory – your home.

**Q) Why do you prefer to work in the cat’s home?**

A) Cats are creatures of comfort, and we’re all about keeping them happy. We know they’re the rulers of their domain, so why make them leave? Plus, it’s like having a spa day in your own castle. And if you’re chill, we’re chill. Feel free to hang out while we pamper your furball – we might even put you to work with some kitty soothing techniques!

**Q) What do I need to provide?**

A) We bring the works, but we’re not fussy. Just a couple of towels per kitty, a bag for fluff collection, and a washcloth. Oh, and a calm atmosphere. If your home’s rocking some major changes or high energy, we might need to reschedule for a more serene vibe. Cats are like zen masters, they don’t dig disruptions.

**Q) How long does it take?**

A) Our “Full Monty” treatment takes around 45 minutes to an hour, depending on your kitty’s level of fluffiness or age. We’re in and out faster than a cat chasing a laser pointer!

**Q) What areas do you serve?**

A) We’re headquartered in New Braunfels, but we spread the love to cats (and other critters) in the greater Austin/San Antonio area. Even if you’re a bit outside our usual stomping grounds, give us a shout – we might just stretch our paws a little further for you!

**Q) Don’t cats hate water?**

A) Oh, they’re not the biggest fans, but we’re like cat whisperers. We’ve got tricks up our sleeves to make bath time a breeze. It’s like convincing a teenager to tidy up their room – there might be some drama, but we’ll get there. And if your kitty’s not feeling it, we’ll respect their boundaries faster than you can say “meow.”

**Q) How do we pay? And what about tips?**

A) We’re flexible – we take all major credit cards, Zelle, Quickbooks pay, and cold hard cash. And yes, we accept tips with purrs of gratitude!

**Q) How do I schedule?**

A) Easy peasy – after you’ve perused our policies and FAQ, just shoot a message to Hair Traffic Control (HTC) at 210)446-7024, or drop us an email at Carolynscatgrooming@gmail.com. We’ll get you on the schedule faster than a cat chasing a laser pointer!

**Q) Do I need to medicate my cat?**

A) We prefer not to – we’ll assess your kitty and work our magic without meds if we can. But hey, if your feline friend needs a little help staying zen, we’ll work with you and your vet to find the perfect solution.

**Q) Emergencies**

A) We’ve got you covered for hair-related crises and some first-aid situations. If Kitty’s in a sticky situation, just give us a call – we’ll handle it like the pros we are!

**Q) Health**

A) Your furball’s wellbeing is our top priority. We’ll keep an eye out for anything unusual and recommend all the necessary health precautions. After all, a healthy cat is a happy cat!

**Q) Payment methods**

We’re all about convenience – we take all credit and debit cards except American Express, Zelle, and cash. Sorry, no checks!

**Q) Gratuity**

We appreciate any tips you’d like to throw our way, but they’re as optional as a cat nap in the sun.